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How can I correct default port timeout?
When VPN is active I get a message "Connections to the server “imap.gmail.com” on the default ports timed out." This happens for all my email accounts and clears when I turn VPN off. Any suggestions? Thanks
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How do I turn off/disable VPN for an extended time?
Many sites do not connect because of the VPN. I disable it, but then it starts again automatically and forces me to start again and again. I want to be able to turn it off for a certain amount of time. Can that be done?
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Can't access links I clicked via X when using VPN
Hello everyone, I hope someone can help me here, I've been using Bitdefender VPN for a couple of months now, but I'm facing a weird problem : when on the social media X, each time I click on a link available on an X post that brings me out of the X website, it doesn't work. The message reads : This site is inaccessible The…
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Pourquoi n'ai-je pas de connexion à certains sites (comme VK, Archive.org ...) ?
Pourquoi n'ai-je pas de connexion à certains sites (comme VK, Archive.org ...) ?
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Regarding the new update
Hello, There was recently a new update with Bitdefender VPN, and ever since. Some servers are trouble, and seems like their being blacklisted from ISP's.. or they have issues on themselves. I never had these issues before the update. Some issues Failing to properly connect; when I decide to connect to the VPN, I have to…
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what is the VPN file cache.csv used for?
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Why must I log in at every restart?
Hi. I'm on two Apple silicon Macs. I have VPN Premium configured to connect automatically at startup, but not only doesn't it connect, it asks me to sign in with my Bitdefender account, then asks me to authorize the VPN connection. I've done this multiple times, but each time I restart my computer I have the same…
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How to reinstall vpn on my mac
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A lot of websites blocked when using VPN
It's few days that I find this new strange behaviour: when vpn is connected, it's impossible to use multiple websites. I changed server location several times but nothing changes. To check, while VPN connected, I made also the ping control using cmd... they're all blocked. If I disconnect the VPN, they normally work. Never…
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CONNECTION WAS ABORTED DUE TO TIMEOUT - BROKEN VPN
THIS IS NOT A TRENDING ISSUE. REINSTALLED SW. RESET NETWORK ADAPTERS. CHANGE DNS…. = BROKEN VPN. I HAVE FOLLOWED ALL INSTRUCTIONS AND RECOMMENDATIONS. UNRESOLVED. NO HELPFUL SEARCH RESULTS. MR. BITDEFENDER - PLEASE HELP.
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Disturbances when VPN is active
On some days I am experiencing frequent transmission interruptions and failing access to internet sites when VPN is active. These failures are not permanently present but an annoyance. By trial and error I found out that the diturbances vanish, when I switch VPN off. Comments by Bitdefender would be welcome, as well as…
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VPN
I just opened my Bitdefender VPN on my computer in China and saw a notice about "changes" were made to Bitdefender VPN. It worked fine before but is now useless in China, Bye Bitdefender.
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Why Three Bitdefender VPNs on my phone?
See screenshot. I don’t understand why my iPhone settings show this. Or which one is most useful. Can someone please explain? Thank you
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Why Does Bitdefender VPN Not Work With My E-mail Client Application On Windows 11?
Why does VPN not work with my em client app on Windows 11? Only when I turn OFF VPN will emclient send and receive email. Emclient support thinks the problem is with Bitdefender's VPN. Help???
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Can't access Internet
I'm really out of the loop with all this sort of stuff. I installed a trial version on Windows two days ago. Seemed to be going well.Yesterday I tried to turn on the VPN, it never really connected. Maybe I ticked something I shouldnt have. I probably did but cant remember anything specific. Today get on computer click on…
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Copilot doesn't work if VPN is connected
Whatever changes have been made, either by Bitdefender or Microsoft, I am now unable to launch or load Copilot is the VPN is connected.
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Why does my android phone calendar not sync with Google calendar since VPN was installed?
I have a Samsung Galaxy S24 phone and a Windows based computer with VPN Premium installed on both. My calendar entries on either the phone or the computer are not syncing with the other device since VPN was installed.
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Allowing or blocking Applications
Hello, I would know if there is a possibility to allow and block applications installed on mobile devices (Tablets, smartphone) in the VPN application. (Instead of just giving adresse of thé web sites)
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How to safely exclude steam
Hi there ! 1- i need steam to get updated while b.d. or express vpns are on. Adding only steam.exe in the exemption list is enough for the steam software ? 2- Is the above method sufficient to exempt all Steam games, including their anti-cheat software and launchers?
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Strange IP address for google search domains under VPN
Hi, I noticed that, under BITDEFENDER VPN, lately every google search domain passes by strange ip address: This is the situation under VPN with nslookup of www.google.com and www.google.it Here without VPN with nslookup of www.google.com and www.google.it This problem doesn't occur with every other site (for example…
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VPN Premium Won't Turn On
I have installed VPN Premium on a Windows 10 PC. However, when I get to the screen, "Turn On to Secure Your Connection" and hit the icon, the screen goes to "Connecting" for one second and returns to "Turn on to Secure Your Connection." In other words, I can't turn on my VPN. I have successfully installed and opened VPN…
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Excluding B.D. from express vpn's secure traffic
@Flexx @Alexandru_BD @Petersl anyone ? HI! What files should be excluded from express vpn to put put bitdefender completed exempted from it's vpn traffic?If bitdefender is exempted , can this process unmask my real ip? as it ll try to secure my connection ( websites etc ) from outside of a vpn tunnel ?🙂
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VPN blocking ports
Hello. I'm currently running a home server and i tried the Premium VPN feature Bitdefender Provides in order to protect it from the rest of the home network. Problem is i cannot connect to any hosted server, ports seems to be blocked by the VPN. On localhost (remote connections for example) the connections is normal. Any…
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erreur 301
Je n'ai que des ennuis avec le vpn sur windows derniere version. Déconnexion, reconnexions.
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VPN won't connect
My VPN simply will not start or connect??
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MacOS - bitdefender needs to ask to install VPN configuration every time switching user accounts
I'm running MacOS Sequoia 15.2, and I'm trying to set up a new computer with multiple user accounts. I want Bitdefender VPN to auto connect across all the user accounts. It does work, but there is one glitch. Every time I log out of an account and into a new one, Bitdefender prompts me to add a VPN configuration instead of…
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Why can't I add IP Addresses to VPN Split-Tunneling settings?
Even with "Allow access to devices on local networks" enabled in General settings, I can't connect to either my printer or my AVR. Only after disabling the VPN do I gain access again. Attempting to access printer or AVR settings by entering their respective IP addresses into the Split-tunneling textbox yields a "url is not…
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Cannot Connect to Bank Website
I cannnot connect to my bank using VPN. I use to be able to do this but I get stopped every time I try to do this now and I feel insecure not using VPN. Any suggestions? Edited by Scott. Changed the thread title for better clarification.
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Bitdefender VPN blocks access to ALL websites
When I turn on Bitdefender VPN, I'm basically unable to access the internet. This doesn't happen with other VPN's like Norton's. I don't know if there's something wrong in the settings that allows this to happen or it's something else. I would love a response from someone who might know. Thank you.
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Vpn connected but The virtual ip is not shown
Why ? and whats the fix?